TrueConnect Media LLC - Terms of Service

Effective Date: [Insert Date] 

Welcome to TrueConnect Media LLC. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our platform. 

1. Introduction

TrueConnect Media LLC (“we,” “us,” or “our”) provides consulting services, interactive communication tools, and media distribution solutions. By creating an account or using any of our services, you accept and agree to be bound by these Terms of Service, our Privacy Policy, and any other policies referenced herein. 

If you do not agree with these terms, please do not use our services. 

2. Eligibility

You must be at least 18 years old to use our services. By using TrueConnect Media LLC, you represent and warrant that you meet these eligibility requirements. If signing up on behalf of a business entity, you represent and warrant that you are authorized to bind that entity to these Terms of Service. 

3. Account Registration

  • To access our services, you must create an account by providing accurate and complete information, including personal and business details. 
  • You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. 
  • You agree to notify us immediately if you suspect any unauthorized use of your account. 

4. Services Offered

TrueConnect Media LLC provides the following services: 

  • Consulting Services: Tailored advice and consulting based on your business needs. 
  • Interactive Communication Tools: Access to real-time communication solutions, including video conferencing, audio, and chat tools. 
  • Media Distribution Services: Hosting, management, and monetization of media content for creators and businesses. 

We may add or modify the services offered at any time without prior notice. The services provided will be tailored based on the information you provide during your consultation. 

5. One-on-One Consultation

When you create an account, you have the option to schedule a one-on-one consultation with our team via Google Meet. This consultation will help us assess your business needs and provide tailored service recommendations and pricing. 

  • Consultation Scheduling: You can schedule your consultation using the available calendar on our platform. 
  • Rescheduling/Cancellations: If you need to reschedule or cancel your consultation, please notify us at least 24 hours in advance. Failure to do so may result in delays in service delivery. 

6. Service Packages & Pricing

After your consultation, we will provide you with a customized service package and pricing based on your business goals. All prices are quoted in [USD] and are subject to change. 

  • Payment Terms: Payment for services will be discussed during the consultation and is subject to specific terms in the service agreement provided post-consultation. 
  • Subscription Services: If you choose a recurring service, your subscription will automatically renew unless canceled. 
  • Refunds: Refunds are evaluated on a case-by-case basis and are subject to the terms outlined in the service agreement provided at the time of purchase. 

7. Client Responsibilities

As a user of our platform, you agree to: 

  • Provide accurate and up-to-date business information during registration and consultations. 
  • Use the services in compliance with all applicable laws and regulations. 
  • Not use the services for any unlawful or prohibited purposes. 

8. Content and Intellectual Property

All content provided on the TrueConnect Media platform, including text, graphics, logos, and software, is the intellectual property of TrueConnect Media LLC. You may not reproduce, distribute, or otherwise use our content without express written permission. 

As a user, you retain ownership of the content you create and distribute using our platform. By using our media distribution services, you grant TrueConnect Media LLC the right to host, distribute, and monetize your content, subject to the terms of your service package. 

9. Confidentiality and Data Privacy

We value your privacy. Our collection, use, and storage of personal and business data are governed by our Privacy Policy. By using our services, you consent to the collection and use of your data in accordance with that policy. 

10. Termination

TrueConnect Media LLC reserves the right to suspend or terminate your account if you violate these Terms of Service or engage in any unlawful or prohibited activities. Upon termination, your right to use our services will immediately cease. 

You may also terminate your account at any time by contacting us at [email protected]. Upon termination, you will remain responsible for any outstanding fees owed for services rendered. 

11. Disclaimers

  • No Guarantees: TrueConnect Media LLC makes no guarantees regarding the results or success of using our services. All consulting and media strategies are provided based on the information you provide. 
  • Service Availability: We strive to ensure that our platform is available 24/7, but we do not guarantee uninterrupted service. Downtime may occur for maintenance or technical issues. 
  • Third-Party Services: Our platform may contain links or integrations with third-party services, such as Google Meet. We are not responsible for the practices, policies, or content of any third-party services. 

12. Limitation of Liability

To the fullest extent permitted by law, TrueConnect Media LLC and its affiliates, officers, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. 

In no event shall our liability exceed the amount you have paid to TrueConnect Media LLC for services in the past 12 months. 

13. Indemnification

You agree to indemnify and hold TrueConnect Media LLC, its officers, directors, employees, and affiliates, harmless from any claims, damages, liabilities, or expenses arising out of your use of the services, your breach of these Terms of Service, or any violation of applicable law. 

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Sacramento, California. 

15. Changes to These Terms

TrueConnect Media LLC may update these Terms of Service from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through your account dashboard. Continued use of the services after such changes constitutes acceptance of the updated terms. 

16. Contact Us

If you have any questions about these Terms of Service, please contact us at: 

  • Phone: (916) 229-8261 
  • Address: 4343 Marconi Ave, Ste 4 #115, Sacramento, CA 95821