TrueConnect Media LLC - Terms of Use

Effective Date: [Insert Date] 

Welcome to TrueConnect Media LLC. By accessing or using our website, platform, or services, you agree to comply with these Terms of Use. Please read them carefully. 

If you do not agree to these Terms, please do not use our services. 

1. Acceptance of Terms

By accessing or using the services offered by TrueConnect Media LLC (“we,” “us,” or “our”), you agree to these Terms of Use, our Privacy Policy, and any additional guidelines, rules, or agreements applicable to our services. 

2. Eligibility

To use our services, you must be at least 18 years old. By using our website or services, you represent and warrant that you meet this eligibility requirement. If you are using the services on behalf of an entity, you represent and warrant that you are authorized to bind the entity to these Terms of Use. 

3. Account Registration

To access certain features of our platform, you must register for an account. You agree to: 

  • Provide accurate, current, and complete information during registration. 
  • Maintain the security of your account and login credentials. 
  • Notify us immediately of any unauthorized use or security breach of your account. 
  • Be responsible for all activities under your account. 

4. Use of Services

You may use our services solely for lawful purposes and in accordance with these Terms of Use. You agree not to: 

  • Use the services in a manner that violates any applicable law, regulation, or third-party rights. 
  • Engage in any behavior that may disrupt or interfere with the functionality of the platform or its services. 
  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity. 

5. Service Availability

TrueConnect Media LLC aims to provide uninterrupted access to our services. However, we cannot guarantee that the services will always be available or free from errors. We may modify, update, or discontinue the services, or any part thereof, at any time without prior notice. 

6. Intellectual Property Rights

6.1 Ownership

All content, materials, and services provided by TrueConnect Media LLC, including but not limited to text, graphics, logos, and software, are the intellectual property of TrueConnect Media LLC and are protected by applicable copyright, trademark, and other intellectual property laws. 

6.2 Limited License

TrueConnect Media LLC grants you a limited, non-exclusive, non-transferable license to use the services solely for your personal or business use in accordance with these Terms of Use. You may not modify, distribute, reproduce, or create derivative works based on our content without express written permission. 

6.3 User-Generated Content

By submitting content (e.g., business profiles, media, or feedback) through our platform, you grant TrueConnect Media LLC a worldwide, royalty-free, non-exclusive license to use, reproduce, and distribute your content as part of providing our services. You retain all rights in your content, subject to the license granted to us. 

7. User Conduct

You agree not to engage in any of the following prohibited activities: 

  • Unlawful Use: Using the services for any unlawful purpose. 
  • Interference: Interfering with or disrupting the services, servers, or networks connected to the services. 
  • Misrepresentation: Impersonating another person, entity, or falsely stating or misrepresenting your affiliation with a person or entity. 
  • Data Mining/Harvesting: Using automated systems (e.g., robots, spiders) to access the platform to scrape or collect data. 

TrueConnect Media LLC reserves the right to investigate and take legal action for any suspected violation of these Terms. 

8. Payment Terms

Any fees for services, subscriptions, or consultations will be discussed during your consultation or as part of the service agreement. Payment details will be provided in a separate agreement or invoice as applicable. Unless otherwise stated, all payments are non-refundable. 

9. Consultations

TrueConnect Media LLC offers consultations via Google Meet or other communication platforms to better understand your business needs and tailor our services. By scheduling a consultation, you agree to the following: 

  • You will provide accurate business details for the purpose of the consultation. 
  • Cancellations or rescheduling must be made at least 24 hours in advance. 
  • No specific service package or pricing is guaranteed until after the consultation. 

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal and business information. 

11. Termination

11.1 By TrueConnect Media LLC

We may suspend or terminate your access to the services, without prior notice, if we believe you have violated these Terms of Use, engaged in unlawful activities, or otherwise acted in a manner harmful to TrueConnect Media LLC or other users. 

11.2 By You

You may terminate your account and cease using our services at any time by contacting us at [email protected]. 

Upon termination, any rights granted to you under these Terms will cease, and your account may be permanently deleted. 

12. Disclaimers

12.1 No Warranty

TrueConnect Media LLC provides the services on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the services, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. 

12.2 Limitation of Liability

To the fullest extent permitted by law, TrueConnect Media LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the services, even if we have been advised of the possibility of such damages. 

Our liability, if any, is limited to the amount you have paid to TrueConnect Media LLC for services during the 12 months preceding the claim. 

13. Indemnification

You agree to indemnify, defend, and hold harmless TrueConnect Media LLC, its officers, directors, employees, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the services, your violation of these Terms of Use, or your infringement of any third-party rights. 

14. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Sacramento, California. 

15. Modifications to Terms of Use

TrueConnect Media LLC reserves the right to update or modify these Terms of Use at any time. Any changes will be posted on this page, and you will be notified of significant updates via email or through your account dashboard. Your continued use of the services after any modifications constitutes acceptance of the updated terms. 

16. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us at: 

  • Phone: (916) 229-8261 
  • Mailing Address: 4343 Marconi Ave, Ste 4 #115, Sacramento, CA 95821