Accessibility Statement
TrueConnect Media LLC
Updated: December 6, 2025
TrueConnect Media LLC is committed to ensuring that our website is accessible to all individuals, including people with disabilities. We believe every visitor should be able to access, understand, and enjoy the content and services we provide.
We continuously work to improve the accessibility and usability of our website to meet or exceed modern accessibility standards.
Our Commitment
We strive to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognized as the international standard for digital accessibility.
Our goals include:
Providing clear and navigable content
Supporting keyboard-only navigation
Maintaining sufficient contrast ratios
Ensuring compatibility with assistive technologies
Offering accessible forms and interactive components
Creating predictable and consistent layouts
Continuously improving accessibility across updates
We take accessibility seriously and are committed to ongoing evaluation and enhancement.
Accessibility Features on Our Website
To support an inclusive browsing experience, our website includes:
Screen-reader friendly structure
Semantically structured headings, labels, lists, and alt text support users who rely on screen-reading tools.
Keyboard navigation compatibility
Users can navigate core site components without a mouse.
Responsive design
Pages are optimized for accessibility across desktops, tablets, and mobile devices.
Adjustable zoom compatibility
Content remains usable even when browser zoom levels are increased.
Clear typography & contrast
Text, buttons, and UI elements follow modern readability and contrast practices.
Form accessibility
Where applicable, form fields include labels, instructions, and error feedback to aid all users.
Ongoing Accessibility Efforts
Accessibility is not a one-time project — it is an ongoing commitment. We regularly:
Audit site performance and accessibility
Review new content for compliance
Update components to improve usability
Train our team on accessibility-aware practices
As technology and standards evolve, so will our efforts.
Third-Party Integrations
Our website may include third-party tools or embedded content (e.g., videos, forms, analytics tools). While we strive to ensure accessibility across our ecosystem, some third-party components may not fully comply with the same standards.
If you experience difficulty, please let us know so we can address it or provide alternatives.
Feedback & Support
We welcome feedback on how to improve accessibility for all users.
If you experience any barriers or accessibility issues, please contact us:
Phone
(916) 581-8060
Please include:
- The page or URL you tried to access
- A description of the issue
- The assistive technology or browser you were using
We aim to respond to all accessibility inquiries in a timely and helpful manner.
Accessible Alternatives
If you need information or assistance in an alternative format, we are happy to provide:
PDF versions
Accessible text copies
Verbal explanations
Direct support via phone or email
Our goal is to ensure full accessibility to our digital content and services.
Commitment to Inclusive Digital Experiences
TrueConnect Media LLC believes that accessibility is an essential part of ethical digital design. We remain dedicated to building experiences that:
Include
Empower
Support
And welcome
all individuals, regardless of ability.
If you ever need assistance, we're here to help.