TrueConnect Media LLC - Privacy Policy

Effective Date: [Insert Date] 

At TrueConnect Media LLC, we respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and share your information when you use our services. 

By accessing or using our services, you agree to the terms of this Privacy Policy. 

1. Information We Collect

We collect both personal and business information to provide you with our services. The types of information we collect include: 

1.1 Personal Information
  • Name 
  • Email address 
  • Phone number 
  • Password 
1.2 Business Information
  • Business name 
  • Business industry 
  • Business website (if applicable) 
  • Number of employees 
  • Yearly revenue 
  • Business address 
1.3 Automatically Collected Information

When you use our services, we automatically collect information about your device and your usage of the platform, including: 

  • IP address 
  • Browser type 
  • Operating system 
  • Pages visited and actions taken on the website 
1.4 Information from Consultations

During consultations via Google Meet or other communication channels, we may collect details about your business goals, challenges, and other relevant data to tailor our services. 

2. How We Use Your Information

TrueConnect Media LLC uses your information to: 

  • Provide you with our consulting, communication, and media services. 
  • Customize and tailor our services to your specific business goals. 
  • Communicate with you regarding your account, consultations, and updates to our services. 
  • Improve the performance and usability of our website and platform. 
  • Analyze trends and user behavior to enhance our offerings. 

3. Sharing of Information

We value your privacy and do not sell your personal or business information to third parties. However, we may share your information in the following situations: 

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, including: 

  • Google Meet for video consultations. 
  • Hosting and analytics providers. 

These service providers are required to maintain the confidentiality of your information and use it only for the purpose of providing their services. 

3.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders. 

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy. 

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or disclosure. These measures include: 

  • Encryption of sensitive data 
  • Secure servers 
  • Restricted access to personal and business information 

However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information. 

5. Your Data Rights

You have certain rights regarding the information we collect about you, including: 

5.1 Access and Correction

You can access and update your personal and business information by logging into your account. If you need assistance updating your information, you can contact us at [email protected]. 

5.2 Data Portability

You may request a copy of the information we have collected about you, and we will provide it in a commonly used format. 

5.3 Deletion

You can request the deletion of your account and personal/business information at any time by contacting us. We will delete your information unless we are required by law to retain it. 

5.4 Opting Out of Communications

You may opt-out of marketing or promotional communications at any time by following the unsubscribe link in any email or by contacting us directly. 

6. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us improve functionality and gather analytics about your site usage. 

6.1 Types of Cookies We Use
  • Essential Cookies: Necessary for the operation of our platform. 
  • Analytics Cookies: Used to gather data about user behavior and site performance. 
  • Functional Cookies: Enhance your experience by remembering your preferences. 

You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our services. 

7. Data Retention

We will retain your personal and business information for as long as your account is active, or as needed to provide you with our services. If you choose to delete your account, we will retain your information only as required to comply with legal obligations, resolve disputes, or enforce our agreements. 

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we discover that we have collected information from a minor, we will take steps to delete it. 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates via email or by posting a notice on our website. Continued use of our services after changes are made will constitute acceptance of the updated Privacy Policy. 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your information, please contact us at: 

  • Phone: (916) 229-8261 
  • Mailing Address: 4343 Marconi Ave, Ste 4 #115, Sacramento, CA 95821