Privacy Policy

Privacy Policy

Effective Date: December 4, 2025

TrueConnect Media LLC

TrueConnect Media LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, engage with our services, or communicate with us.

By using this website, you agree to the terms of this Privacy Policy.

1

Information We Collect

We collect information that helps us operate our business, deliver services, and improve your experience. This includes:

A. Information You Provide Directly

When you contact us through our website, schedule a consultation, request a quote, fill out a form, or subscribe to our content, we may collect:

  • Name
  • Email address
  • Phone number
  • Business name
  • Website URL
  • Project details
  • Any information you voluntarily submit

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring websites
  • Cookies and tracking technologies

This data helps us understand website performance and user behavior.

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve website functionality
  • Analyze website activity
  • Personalize user experiences
  • Support marketing and advertising efforts

You may disable cookies in your browser settings, but certain site features may not function properly.

2

How We Use Your Information

We use your information to:

  • Provide digital marketing, consulting, and web development services
  • Communicate with you regarding projects, updates, and inquiries
  • Improve and optimize our website and services
  • Send administrative information (proposals, invoices, reports)
  • Provide marketing or promotional content (only with your consent)
  • Perform analytics and business improvements
  • Enhance user experience and website functionality

We do not sell or rent your personal information.

3

How We Share Information

We may share your information in the following situations:

A. Service Providers

We work with trusted vendors who help us operate our business, including:

Web hosting providers Analytics tools Payment processors Email and CRM platforms Project management systems

These partners only receive information necessary to perform their functions.

B. Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights, safety, or property
  • Prevent fraud or misuse of our services

C. Business Operations

If TrueConnect Media engages in a business transfer (such as a merger, acquisition, or restructuring), information may be transferred as part of that process.

4

Data Security

We implement reasonable technical, administrative, and organizational measures to protect your information from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take protection seriously.

5

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal or contractual obligations
  • Resolve disputes
  • Maintain business records

When information is no longer needed, we securely delete or anonymize it.

6

Your Choices & Rights

Depending on your location, you may have rights related to your data, including:

  • Accessing your information
  • Updating or correcting your information
  • Requesting deletion
  • Opting out of marketing communications
  • Requesting limitations on data use

To exercise these rights, contact us at:

📧 [email protected]

You may also unsubscribe from marketing emails at any time by using the link provided in those emails.

7

Third-Party Links

Our website may contain links to external websites or tools. We are not responsible for the privacy practices, content, or policies of third-party sites. We encourage you to review the privacy policies of any websites you visit.

8

Children's Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a minor has provided information, please contact us so we can remove it.

9

International Users

TrueConnect Media operates in the United States. If you are accessing our website from outside the U.S., you acknowledge that your information may be transferred, processed, and stored in the United States, where data protection laws may differ from those in your country.

10

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or technological improvements. When updates occur, the "Effective Date" at the top of this page will be revised. Your continued use of our website constitutes acceptance of any changes.

11

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

TrueConnect Media LLC

8605 Santa Monica Blvd PMB 616866

West Hollywood, CA 90069

📧 [email protected] 📞 (916) 581-8060