Terms of Service
TrueConnect Media LLC
Effective Date: December 12, 2025
Welcome to TrueConnect Media LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any communication or interaction you have with us.
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use immediately.
Use of Our Website
You may use our website for lawful purposes only. You agree not to:
Interfere with the website's operation
Attempt to access restricted areas or systems
Use automated tools to scrape, copy, or extract data
Upload malicious code or engage in harmful activity
Misrepresent your identity or business information
We reserve the right to restrict access to any user who violates these Terms.
Our Services
TrueConnect Media LLC provides digital marketing, web development, consulting, media creation, advertising management, and related services.
All services are subject to:
Written proposals
Service agreements
Scope definitions
Payment terms
Project timelines
Mutual approval
No service is confirmed until both parties agree in writing.
Quotes, Proposals & Agreements
Any quote, proposal, or consultation provided by TrueConnect Media is an estimate based on information available at the time.
We reserve the right to revise pricing if:
The scope changes
Additional work is requested
New requirements arise
Delays occur outside our control
Formal agreements will outline specific deliverables and payment terms.
Payments & Billing
Payment terms vary by project and will be defined in your agreement or invoice.
By engaging our services, you agree to:
Pay all invoiced amounts by the due date
Provide accurate billing information
Cover fees associated with late payments (if applicable)
Accepted payment methods include:
Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Wallet
Work may be paused or delayed if payments are late or incomplete.
Client Responsibilities
To ensure successful project completion, clients agree to:
Provide timely information and content
Respond to requests within reasonable timeframes
Supply necessary access to platforms or accounts
Review and approve deliverables in a timely manner
Delays caused by lack of communication may affect timelines or incur additional fees.
Ownership of Work
Upon full payment, you own the final deliverables created specifically for your project, including:
Website files
Branding assets
Graphic designs
Media content
Written content
Creative materials
We retain rights to:
Use non-sensitive work in our portfolio
Preserve developmental copies
Reuse general methods or frameworks
Retain ownership of proprietary tools, templates, or internal systems
We will never share confidential business information.
Intellectual Property
All content on this website — including text, graphics, logos, images, structure, layout, and code — is the property of TrueConnect Media LLC and protected by U.S. copyright law.
You may not:
Copy or reproduce website content
Distribute or republish materials
Remove copyright notices
Claim ownership of our content or branding
Permission is required for any use beyond viewing the site.
Third-Party Tools & Platforms
Our services may integrate with third-party tools (e.g., Google Analytics, WordPress, payment systems, CRM platforms, etc.).
We are not responsible for:
Availability or performance of third-party websites
Actions of third-party providers
Changes in third-party terms or pricing
Data practices of external platforms
You agree to follow the terms of those third-party services.
Confidentiality
We respect your privacy and confidentiality.
We will not disclose or share confidential information unless:
Required by law
Necessary to complete the project
You provide written permission
All sensitive business, strategic, or proprietary information will be handled responsibly.
Disclaimer of Warranties
Our website and services are provided "as-is" and "as available."
We do not guarantee:
Specific rankings
Specific revenue outcomes
Uninterrupted website access
Error-free performance
We use best practices, professional expertise, and reasonable efforts, but results may vary depending on market conditions, algorithms, and factors beyond our control.
Limitation of Liability
To the fullest extent permitted by law, TrueConnect Media LLC is not liable for:
Lost profits or revenue
Business interruption
Data loss
Indirect, consequential, or punitive damages
Issues caused by third-party platforms or providers
Our total liability is limited to:
The amount you paid for the services in question
Termination
We reserve the right to terminate access or decline service if:
Terms are violated
Payments are overdue
Communication becomes unreasonable
Misconduct or abuse occurs
Clients may terminate services as outlined in their agreement.
Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any disputes will be resolved in the appropriate courts located in California.
Updates to These Terms
We may update these Terms periodically. The "Effective Date" will reflect the latest version.
Your continued use of the site constitutes acceptance of any changes.
Contact Us
For questions about these Terms, reach out to us:
TrueConnect Media LLC
8605 Santa Monica Blvd PMB 616866
West Hollywood, CA 90069
📞 Phone
(916) 581-8060