Terms of Use
✅ TrueConnect Media LLC
Last Updated: December 16, 2025
Welcome to TrueConnect Media LLC ("TrueConnect Media," "we," "us," "our"). By accessing or using our website located at www.trueconnectmedia.com ("Site"), or any services, digital products, or materials we provide (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms").
If you do not agree to these Terms, please discontinue use of our Site and Services.
Acceptance of Terms
By accessing our Site, submitting information, requesting services, or otherwise interacting with our content, you:
Affirm that you are at least 18 years old
Agree to comply with these Terms and referenced policies
Consent to data collection as per Privacy Policy
If you are using the Site on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.
Scope of Services
TrueConnect Media LLC provides:
Digital marketing & consulting
Web design & development
SEO & online visibility
Creative content production
Branding & strategy consulting
Advertising campaign management
Business growth solutions
All services are provided according to mutually agreed-upon proposals, contracts, or statements of work (SOWs). These Terms govern your general use of the Site, not the specific deliverables of any contracted project.
Changes to These Terms
We may update or modify these Terms at any time
"Last Updated" date will be revised
Continued use = Acceptance
Your continued use of the Site indicates acceptance of the most recent version.
Intellectual Property Rights
4.1 Ownership
All content on this Site—including text, graphics, logos, videos, images, icons, software, and design—is the exclusive property of TrueConnect Media LLC or its licensors.
4.2 Restrictions
You may not:
Copy, reproduce, or distribute content
Modify or create derivative works
Use trademarks without authorization
Remove copyright notices
4.3 Limited License
We grant you a non-exclusive, non-transferable, revocable license to access the Site for personal and informational purposes only.
User Conduct
You agree NOT to:
Interfere with Site operations or security
Use for unlawful or harmful activities
Upload malware or malicious code
Attempt unauthorized access
Scrape or harvest data
Impersonate TrueConnect Media
Violation of these rules may result in termination of access and potential legal action.
Information You Provide
By submitting information to us (contact forms, inquiries, uploads, messages), you represent that:
The information is accurate and lawful
You have the right to share it
Does not violate intellectual property, privacy, or confidentiality rights
You grant TrueConnect Media a license to use submitted information for business purposes, including communication, project evaluation, proposals, and service delivery.
Third-Party Tools & Links
Our Site may contain links to third-party platforms such as:
Google Analytics
CRM systems
Email service providers
Social media channels
External resources
We are not responsible for the content, security, or practices of third-party websites. Your use of third-party platforms is governed by their respective terms.
Client Accounts & Access Portals
If you receive login credentials for dashboards, portals, project management systems, analytics platforms, or shared folders, you agree that:
Your credentials must remain confidential
You are responsible for all activity performed under your account
You must notify us immediately of unauthorized access
We reserve the right to revoke access when contractual engagements end.
Disclaimers
9.1 No Guarantee of Results
Although we use proven strategies and best practices, TrueConnect Media does not guarantee specific outcomes, including:
Search rankings
Conversion rates
Revenue or ROI
Traffic volume
Lead quantity/quality
Marketing performance depends on numerous external factors outside our control.
9.2 "As Is" Services
Our Site and content are provided "as is" without warranties of any kind, including:
Merchantability
Fitness for purpose
Non-infringement
We do not promise uninterrupted or error-free access to the Site.
Limitation of Liability
To the fullest extent permitted by law:
TrueConnect Media LLC will not be liable for indirect, incidental, or consequential damages, including lost revenue, lost data, or business interruption.
Our cumulative liability in connection with your use of the Site shall not exceed $100.
This limitation applies even if we have been advised of the possibility of such damages.
Indemnification
You agree to defend, indemnify, and hold harmless TrueConnect Media LLC and its employees, contractors, and partners from any claims arising out of:
Your use of the Site
Your violation of these Terms
Your violation of third-party rights
Your misuse of information or Services
Termination of Access
We reserve the right to suspend or terminate your access to the Site without notice if we believe you have violated these Terms or engaged in harmful activity.
Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes shall be resolved through:
Good faith negotiation
Binding arbitration in California
You waive the right to participate in class actions or class-wide proceedings.
Electronic Communications
By interacting with our Site or Services, you consent to receive communications electronically, including:
Emails
Notifications
Digital documents
Marketing messages
Marketing messages include opt-out availability.
No Professional Advice
Content published on our Site is for informational purposes only and does not constitute legal, financial, or professional advice.
International Users
TrueConnect Media operates from the United States. If you access the Site from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
Entire Agreement
These Terms, along with our Privacy Policy, Cookie Policy, and Data Protection & Confidentiality Page, constitute the full agreement between you and TrueConnect Media LLC concerning your use of our Site. For more information about our company, please visit our About TrueConnect Media page.
Contact Information
For questions about these Terms or your rights, contact us:
TrueConnect Media LLC
8605 Santa Monica Blvd PMB 616866
West Hollywood, CA 90069
📞 Phone
(916) 581-8060